There has been a boatload of changes in the land of mortgage lending. And not just from the underwriting standpoint, either. As a consumer, you have heard about mortgage brokers, mortgage originators, loan officers, mortgage consultants, etc., and it is probably hard to tell the difference. As a general rule, there are 3 types of Loan Officers--Mortgage Brokers, Mortgage Bankers & Mortgage Lenders. The first category is the one that is in the news as your resident scapegoat for the mortgage morass. A Mortgage Broker is one who acts as an intermediary between you and the lender and works with a number of lenders to find you the best loan. They generally do not make the loans or approve them. Loan Officers who work for a Mortgage Brokerage firm are also known as mortgage brokers. Many brokers have gone through certification programs through state associations in advance of regulations.
Mortgage Bankers generally approve loans and fund them through borrowed money called Warehouse Lines. Loans are closed in their names, but they are not a depository--they only deal with mortgage loans. Loan Officers for Mortgage Bankers usually only have their own company product line to offer, but they may also act as mortgage brokers. Many have furthered their education and qualifications through state associations to become certified as well.
Mortgage Lenders are banks, credit unions, etc. They lend their depositors' money and will purchase loans from brokers for packaging and resale on the secondary market along with those originated by their own Loan Officers.
Whatever you call them, the point of contact for you, the consumer, is the Loan Officer. No matter who the employer is, Broker, Mortgage Banker or Lender, the Loan Officer is the individual who will guide you through the application process, point out various loan products, help you in meeting conditions for closing and answering your questions along the way. Recent changes are requiring licensing, registration, education and testing for Loan Officers. However, not all Loan Officers are going to need to fulfill all of those requirements. Bank Loan Officers are exempt from some of them. The rationale is that banks are already regulated enough. [We have seen how that has worked out in recent months.] For the best consumer protection, ALL should be subject to the requirements. And not just some of them.
Eventually, that may happen. But in the meantime, you can inquire of YOUR Loan Officer as to what they have done to further their qualifications to offer you the very best service. Some of the worst offenders could very well be hiding within the Lenders' walls, and until the playing field is leveled, and ALL Loan Officers must be licensed, have background checks, etc., you will need to ask the questions yourself. Your mortgage is a big commitment. Make sure your Loan Officer has made a big commitment, too.
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